What to do about a 1-star review

It had to happen‌—‌after writing about a great 5-star review for Shadowfall (you can read that post here), I end up with a 1-star reviews for Dark Glass.

This isn’t the first 1-star I’ve had, and I know it won’t be the last. Every reader is different, and I’m never going to satisfy everyone.

samuel-3898008_640It’s still a little frustrating, though. I don’t have many reviews, so any new review can make a big difference to the average, either positively or negatively.

A lot of writers say it’s a bad idea to look at reviews, but at the moment I’m willing to take any comments, either praise or constructive criticism. I want to improve in my writing, so it is useful to know what readers don’t appreciate as much as what they enjoy.

But this review puzzled me. It doesn’t comment on the story, but does say that the book is ‘rife with grammatical errors’, making it ‘unreadable’. Yet I spent a long time editing this book, and it also went through a professional proof-read. No book is immune to a few errors slipping through, but I felt sure there were not so many problems that the book was ‘unreadable’.

So I checked my original files, running the first couple of chapters through Hemingway and Grammarly. I checked the Look Inside on Amazon too.

I probably used a few too many adverbs, and Grammarly pointed to a few ‘complicated’ sentences‌—‌but nothing grammatically wrong.

I wondered if the reviewer was posting this for a different book, clicking on Dark Glass by accident, but he mentions me in the review, so I don’t believe this is the case. I also wondered if the reviewer’s copy of the book was corrupted (and if they’re reading this, contact me and I’ll send you another copy), or if they simply didn’t like my style of writing.

What can I do about this review? I could respond, asking the reviewer to point out these errors so that I can correct them (and thanking them for their time), or I could contact Amazon and ask about having the review pulled if I believe it to be factually inaccurate.

But what would happen if I took either of these options? Amazon might take down the review, but there’s no guarantee of this, and I’d no doubt spend far too much time trying to convince them. And if I contact the reviewer, things could get messy. Comments can easily be taken the wrong way, upsetting people unduly.

It would be better to ask not ‘what can I do?’ but ‘what should I do?’ Reviews are readers’ personal thoughts on the book, and I have to respect that, even if I personally don’t agree with their thoughts. Also, reviews are not for the writer but for potential readers.

And here, I need to consider my own behaviours when choosing new books. If the cover draws me in and the description sounds interesting, I’ll check out the reviews. I’ll often scan negative reviews, but comments here don’t always put me off. A complaint about bad language won’t bother me, and I don’t mind violence and sex in the books I read.

If I thought a book looked interesting but then saw a review complaining about poor grammar or too many typos, I’d check out the Look Inside (or download a sample). Maybe the book is written in a different English than the reviewer expected (because there are so many different varieties‌—‌UK, US, Australian and so on). If there are some errors (or examples of clumsy writing), I might still be tempted by the book if the story looks good enough to enjoy despite this. Or possibly the book has a style of writing that is similar to the spoken word (and is therefore not perfectly grammatically correct), but this suits the way the story is being told.

And, as I mentioned above, this won’t be the last 1-star review I get.

So the best thing I can do is ignore the review. I’ll continue using tools such as Hemingway and Grammarly to make my writing as polished as I can, and then I’ll use professional editors/proofreaders to remove even more errors. I’ll continue learning more about writing. None of my stories will ever be perfect, but as long as I keep learning and working hard, I can keep improving.

And that’s the positives I’m taking from this review‌—‌I can’t please everyone, but I can keep striving to get better.

Dominions VI is now out

Rebel Rout (Dominions VI) is now out, on all major ebook sites.

Dom6_smallRodin might have liberated the Factory, but it’s still a prison to him. So an order from Authority is the excuse he’s been seeking, an opportunity to escape the meetings and the drudgery, a chance to get outside once more.

But he’s heading into a war zone, on a mission of deception. Those he travels with might be friends at the moment, but Rodin knows how easily allegiances can change.

That’s a problem Genna must face, too. Forced underground, her district in the hands of another, she’s determined to fight back. But Garrick’s always one step ahead, and that can only mean one thing‌—‌she’s being betrayed by someone close, someone she needs to trust.

And behind everything lies the invisible, powerful Authority, working toward their own ends, playing enemies and allies off each other. How can Rodin and Genna possibly win against Authority?

In the sixth book of the Dominions series, loyalties are tested, hope is pushed to breaking point, and nothing can be the same again.

Click here to get Rebel Rout now for only 99c.

(And if you haven’t started the Dominion series yet, I still have the box-set of the first three novels on offer for 99c. Click here for all the places this collection is available.

A box-set for under $1

2017-1326 TW Iain 3D Box Set on white on transparentWith the next Dominions novel due for release soon, I’ve cut the price of the Dominions Box Set: Books I-III to 99c (or your local equivalent). Three novels, a short-story prologue, and a few extras, all for under $1. And this set is available on all major ebook retailers (and quite a few smaller ones).

Click here to dive into the dark Dystopian world of Dominions.

Rebel Rout (Dominions VI) now available for pre-order

The next Dominions novel, Rebel Rout, will be released on 6th April, but is now up for pre-order at the bargain price of 99c/99p (or your local equivalent).

Dom6_small

Rodin might have liberated the Factory, but it’s still a prison to him. So an order from Authority is the excuse he’s been seeking, an opportunity to escape the meetings and the drudgery, a chance to get outside once more.

But he’s heading into a war zone, on a mission of deception. Those he travels with might be friends at the moment, but Rodin knows how easily allegiances can change.

That’s a problem Genna must face, too. Forced underground, her district in the hands of another, she’s determined to fight back. But Garrick’s always one step ahead, and that can only mean one thing‌—‌she’s being betrayed by someone close, someone she needs to trust.

And behind everything lies the invisible, powerful Authority, working toward their own ends, playing enemies and allies off each other. How can Rodin and Genna possibly win against Authority?

In the sixth book of the Dominions series, loyalties are tested, hope is pushed to breaking point, and nothing can be the same again.

Click here to pre-order Rebel Rout (Dominions VI)

An offer for Kobo readers

I’ve got a lot of time for Kobo‌—‌not only are they a serious competitor to Amazon/Kindle in many places, but they are also incredibly focused on books and writers. They run a great deal of promotions, and their latest gives readers 40% off certain books.

I’m mentioning this because they’ve accepted two of my books for inclusion in this offer, Shadowfall and the Dominions Box Set. The offer runs until the 24th February, and to get the 40% discount simply use the promo code FEBSALE at checkout.

Shad1_lowShadowfall (Shadows Book One)

The company enhanced Brice. They promised him action and adventure. But he’s stuck on a malfunctioning craft, with a crew who treat him like a child. He’s miles from home, in the worst storm of the season, and night is falling.
And in the shadows the creatures wait, their hunger growing.
The company prepared Brice for many things, but nothing can prepare him for what he must face when the shadows fall.

2017-1326 TW Iain 3D Box Set on white on transparentDominions Box Set

When Rodin, professional assassin, is forced to take a contract in the perfect society of the Dome, he expects enemies. But he doesn’t expect to start questioning his own motivations, or the deadly threats from a past he no longer remembers.
Dive into the dark Dystopian world of Dominions with this collection of three novels and one novella, and begin to uncover the secrets buried beneath the glass.

Don’t forget, use the promo code FEBSALE on Kobo to get 40% off‌—‌that’s almost half price.

And to check out more books in the sale, click on the following links for specific Kobo stores: UK, US, Canada, Australia, Ireland, Germany

How Neil Peart is pushing my reading into new areas

 

The musicians I grew up listening to are getting older, and many are no longer around. Of course, it happens to everyone eventually, and in large part I’m pretty philosophical about this. Yes, it’s sad that they’re gone, but they’ve left behind a great legacy in their music, and in that a part of them will live on.

But when I heard of Neil Peart’s passing, earlier this year, I felt sadder than I expected. Maybe it was because I’d been listening to Rush for so many years. Or maybe it was because they’d had the same line-up for so long that there was something permanent about them. Even though there was unlikely to be any new music from the trio anyway, it felt somehow wrong that he’d died.

Rush in concert at MGM Grand, Las Vegas, America - 25 Jul 2015

In case you’re unfamiliar with the name, Neil Peart was the drummer and lyricist with Canadian band Rush. Their music didn’t bother the charts much, but they could sell out arena and stadium tours around the world, and had an incredibly loyal fan-base.

I saw Rush on tour back in the eighties, at a time when just about every band would thrown in solo spots for different musicians, mainly guitarists and drummers. These solos bored me. If there were seats at the venue, I’d have a rest while the guitarist tapped away, or while the drummer hit everything within range as fast as possible.

But Peart’s solo was different. It felt like a structured piece of music, with peaks and troughs, passing through different ways of playing, drawing on different emotions. Rather than a way of showing off, the solo was an exploration into what a drum kit was capable of. And even though the band played rock, it was clear that Peart drew from many different styles.

He wasn’t content to sit still as a musician. He took his playing very seriously. He’d practice for an hour before each concert. And he continually sought to improve‌—‌listening to other styles of music, seeking other techniques, taking lessons from drummers who might not have been technically as proficient as him, but who still had something he could learn from, something new he could incorporate into his own playing.

It’s an important attitude for anyone creative, be that in music or sculpture or stories or hanging baskets. There’s always more to learn. To quote one of Peart’s own lyrics (from Mission),

‘the point of the journey is not to arrive’.

It’s impossible to reach the end of knowing, to become perfect. There’s always more to learn, and it’s important to absorb new influences and techniques, to develop, so that the next song, the next model, the next book, the next basket surpasses the previous one.

When I worked in education, I used to tell myself that the moment I felt I knew everything about teaching was the moment I should stop‌—‌not because I would know everything, but because that moment would signal the end of the desire to improve.

In my writing, I feel like I’m only just starting out, and there is so much to learn. One very important way I can widen my knowledge is through reading‌—‌not only in genres I’m naturally drawn to, but also in pushing myself to explore new genres. It’s why I’ll read the occasional romance book, or historical book. It’s why I’ll read books by new and old authors, independently-published and those who work through traditional publishers.

There’s always more to learn, even from books I don’t like. I read the Twilight series and the first couple of Fifty Shades books (haven’t been able to face the third yet) in part because I wanted to understand what made them so popular. And it’s why I very rarely give up on a book. Even books I don’t enjoy, or stories I don’t feel are particularly well told, have things to teach me.

I know some people take a different approach. Some writers dive deep into a particular sub-genre, writing and reading only that one thing, focusing their attention on becoming an expert in it. And that’s fine‌—‌but for me, I’d feel like I was missing so much. When I read books with a strong romantic element, I can garner more insight in evoking believable relationships. When I read literary fiction, I can absorb ideas on how language is used. When I read mysteries and thrillers, I can better understand how to keep the reader guessing. When I read books that evoke different times and locations, I can attempt to unpick how words can be used to give a sense of period and setting without being too on-the-nose.

There’s so much to learn out there, so many lessons that I can use to improve my own writing. But that’s only going to happen if I concentrate.

This, I feel, is something Peart understood. It’s not enough to simply consume. Learning is active. It involves both study and practice. It’s a never-ending cycle that is the only way to improve.

Or, in the words of Peart himself,

What is a master but a master student? And if that’s true, then there’s a responsibility on you to keep getting better and to explore avenues of your profession.

Can’t stand cliffhangers, but love open loops

Cliffhangers annoy me. When I read a book, I expect a full story. If I reach the end, and it stops with the hero in mortal danger, I feel cheated. I feel that either the writer hasn’t figured out the ending yet, or they’re using a very cynical marketing ploy to encourage me to buy more books.

This makes me less likely to continue. Unless the story really grabbed me, I won’t get any more in the series.

But open loops are different. If I reach the end of a complete story, but there’s an odd niggling question that hasn’t been answered, I’m intrigued. I’m satisfied that the story is finished, but I still want to know more. And with books like this, I’m far more likely to continue with the rest of the series.

Star Wars did this. The Death Star was destroyed, but Darth Vader still lived‌—‌the villain had been defeated, but not vanquished. The Empire Strikes Back had a more sombre ending, with more loops left open, but (apart from Han Solo, encased in carbonite), the characters all survived, ready for the next part of their fight against the Empire.

JumperSeries_SeanPlattDavidWrightSean Platt and David Wright’s Jumper series (at least, over the first few books) is another great example of open loops to drive a series. It begins with Jumper, the story of someone who wakes up each day in someone else’s body. They do what they can to minimise harming the people whose bodies they inhabit. But these hosts are all connected, and the main character is forced to make difficult choices to protect his hosts.

It’s an intriguing premise, reminiscent of Quantum Leap without feeling derivative. The book’s an enjoyable read, and tells a complete story‌—‌and then, we get the epilogue.

It feels like it’s going to tie up a few loose ends. But instead, the writers drop their bombshell. [Spoiler alert] There is more than one jumper.

This great little twist immediately builds interest in the second book, Karma Police.

The second book follows a similar pattern‌—‌the main character waking in different host bodies, being forced to solve a particular problem. But again, the writers open another loop. The main character talks to another jumper, and learns things that give rise to more questions than they answer.

It’s only once we’re through the first half of the series that the pattern breaks, and the final three books are more of a continuation of the same story rather than individual stories with hints of a larger overall arc. But by this time, the reader is hooked (at least, I was), invested enough in the overarching story that the individual tales don’t matter as much.

This is a hard trick to pull off, and I’m not convinced that Platt and Wright fully succeed‌—‌the last book felt too rushed, and I would’ve liked them to explore some of the ideas a little more. It was still good, but didn’t quite live up to the promise of earlier books. But, in the authors’ defence, they do push themselves with their writing, and even if the story isn’t totally successful there’s still a great deal to be enjoyed in these books.

And at least this series feels like it was planned out fully, something that unfortunately can’t be said all series.

I used to love watching The X-Files. The stand-alone monster-of-the-week episodes were fun, but the development of the larger story (the ‘mythology’) was what kept me watching‌—‌at least, over the first few series. But by about series four, this larger story became more ridiculous. Rules that had been set up in earlier episodes were ignored, and it felt like the story was being changed as it went along. No, it was worse than that‌—‌it felt like the larger story hadn’t been thought through properly. It felt as if the writers were making it up as they went along.

You might argue that this is what writers do anyway. Fiction is make-believe, so all stories are made up. There are many popular authors, including Stephen King, who start writing with only a vague idea where the story will end up, discovering the details as they write.

But however a story is first written, it is always edited. Things are changed so that the story has a more satisfying arc.

And this is where I feel some series, such as The X-Files, fall down.

Planning a story take time and effort, a good story even more so. To develop a satisfying series, each book has to be planned, but so too does the overall story.

Of course, most series aren’t written in one go (although it is becoming more common, in independent publishing, to hold off releasing books until at least the first three in a series are completed). George RR Martin’s Song Of Ice And Fire is still unfinished, and Robert Jordan’s The Wheel Of Time, initially only conceived as a six-book series, eventually stretched to fourteen, with the final few being written by Brandon Sanderson after Jordan’s death. It’s hard to see how these series could have been planned out in their entirety in any detail.

This can make writing later books in a series harder‌—‌all those open loops have to be closed, and done so in a way that feels natural. Also, stuff in later books shouldn’t contradict what happened earlier. Yes, it is possible to change earlier books and produce new editions (which Tolkien did with The Hobbit, once he understood how it complemented the larger story of The Lord Of The Rings), but this is time-consuming, and disappoints readers of the original versions.

YesterdaysGone_SeanPlattDavidWrightWriting a series is hard‌—‌which makes ones that work even more impressive. So maybe I should be a bit more forgiving about cliff-hangers. After all, I enjoyed Platt & Wright’s first foray into fiction, the serialised Tomorrow’s Gone, where every ‘episode’ ended on a cliffhanger.

But Tomorrow’s Gone was structurally based on old TV shows, with episodes that formed seasons, and the complete story told over six seasons. They started with a very ‘throw everything out there’ idea, trusting themselves to bring the story together later. But (I believe) the final three seasons were planned in advance, so even though each episode ended on a cliffhanger, the writers knew exactly where the story was going.

I didn’t read Tomorrow’s Gone until it was finished, until I could devour the whole thing. I think reading it episode by episode, having to wait to find out what happened next, would’ve frustrated me. And maybe that’s why binge-watching is becoming so popular, and why some people hold off watching a series until at least a couple of seasons are available.

Cliffhangers can work, but the resolution can’t be held off too long. The excitement wears thin, and then we forget what happened, and instead remain with the dissatisfaction of having an unfinished story. I’m wary of reading a first book in any series now, and I’ll often check reviews to discover if it’s a complete story.

So don’t give me cliffhangers. Give me a story that keeps me reading. Show me that you can tell a satisfying tale. But sprinkle in a few open loops. Make me question some of the stuff happening just off the page. That way, you’ll keep me reading and buying more books.

Rogue Wolf out now

It’s been far too long in coming, but, finally, Rogue Wolf (Dominions V) is out, and it’s only 99p/99c for a few days.

Dom5_small(Hi_res)He does what needs to be done. He’s cheated death a hundred times, and he has the scars to prove it.
But Rodin’s put all that behind him. He’s no longer an assassin for hire, or a pawn in the fight against Authority.
At least, that’s what he tells himself. But when a favour brings him close to the infamous Factory‌—‌a prison in all but name‌—‌and a chance encounter forces him to rethink, can he still do what needs to be done?
Facing death is one thing, but can Rodin face a life of imprisonment in the Factory?

Rogue Wolf continues the dark Dystopian Dominions series, as Authority’s hold over the Dome and the districts grows ever-stronger.

Get Rogue Wolf now, from all the usual ebook stores.

Rogue Wolf now available for pre-order

It feels like this book has taken ages to write (can’t remember how many times I re-wrote the first draft), but it’s finally finished, and is now up for pre-order on all the usual ebook stores, at a limited low price of 99p/99c.

Dom5_small(Hi_res)He does what needs to be done. He’s cheated death a hundred times, and he has the scars to prove it.

But Rodin’s put all that behind him. He’s no longer an assassin for hire, or a pawn in the fight against Authority.

At least, that’s what he tells himself. But when a favour brings him close to the infamous Factory‌—‌a prison in all but name‌—‌and a chance encounter forces him to rethink, can he still do what needs to be done?

Facing death is one thing, but can Rodin face a life of imprisonment in the Factory?

Click here to see where you can pre-order Rogue Wolf.

New novella now available

Errant (A Dominions Story)Errant (A Dominions Story) has been available for free to newsletter subscribers for some time, but it’s now available to buy from all the usual ebook stores too.

(If you still want a free copy, it’s still for download through the mailing list for a few more weeks, so sign up now.)

This novella (about 80 pages) is a bit of a departure from the usual Dominions stories, with a more gentle approach (although the darkness is still there!) If this sounds intriguing, read more here, or click here to see where it can be purchased.

(Alternatively, join my mailing list to get the book for free, along with another couple of exclusive novellas)